About Us

Mission Statement

To serve our customers by providing safe, clean, good tasting drinking water with environmentally acceptable wastewater treatment and protect the Fairmont watershed from storm water runoff while protecting and preserving our natural resources, public health and the environment.

Our Goals

  • Continually exceed regulatory compliance
  • Excellence in customer service, teamwork and technology
  • Provide efficient infrastructure utilizing state-of-the-art technology to provide capacity for growth and economic development
  • Improve communications with our customers and strengthen our public relations within the community we serve
  • Protect the health and welfare of our employees by providing a comprehensive safety program with education and training

Management Team

City of Fairmont Utility manages the Water, Sewer and Storm Water systems through 7  operating departments: Administration, Engineering, Meter / Customer Service, Field Services, Wastewater Treatment, Storm Water Utility and Water Filtration with the assistance of our professional staff.

See a sample Utility Bill here. This included the breakdown of all rates for ALL services.